Privacy Policy

Banjo, Inc. and its affiliate entities (collectively, "Banjo," "we," "us," and "our") are dedicated to protecting your privacy and handling any personally identifiable information ("PII") we obtain from you through your use of our websites (including, www.ban.jo) and Software-as-a-Service applications operated by Banjo (collectively, "Services"), in each case, that link to this Privacy Policy.

1. How your Privacy is Protected

Banjo takes reasonable steps to protect your PII, such as secure transmission methods and requiring a password at login. We follow generally accepted industry standards to protect the PII submitted to us. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

You, the user of our Services, are responsible for maintaining the confidentiality of your login information to help prevent others from accessing your PII.

2. Collection of Information

We may collect the following kinds of information when you use the Services:

Information You Provide to Us

We receive PII directly from users who are interested in obtaining access to "logged in" user portions of the Services. We also collect PII when you register, access, or visit the Services, including when you participate in activities in the Services.

We may receive and store any information you enter on our Services or provide to us in any other way. The types of PII collected may include your name, login credentials, email address and location information.

You may provide PII about yourself when you send us an email or contact us.

Information Collected Automatically

We may collect certain information automatically when you use our Services, such as your IP address, browser type, operating system, Internet service provider, pages that you visit before and after using the Services, the date and time of your visit, number of clicks, search terms, the amount of time spent on particular screens, your actions taken within the Services, and other standard server log information.

Cookies, Pixel Tags, and Other Tracking Technologies

We may use cookies, pixel tags, and other tracking technologies on our Services to better understand the functionality of our Services, to understand what content on our Services is most effective, to analyze traffic patterns on our Services, and to tailor our Services to your interests and preferences.

Cookies

When you use the Services, we may store a small amount of information on your computer. This information will be in the form of a "cookie" or similar file. Cookies are small files stored on your computer, not on our websites. We use cookies in our web tools to deliver content specific to your interests, and so that you do not need to re-enter all your registration data at each visit. Through your web browser you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookie settings.

Pixel Tags

We and/or our partners employ a software technology called Pixel Tags on the Services. Pixel Tags are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movement of Web users. In contrast to cookies, which are stored locally on a user’s computer, clear ".gifs (Graphics Interchange Format)," are embedded invisibly on Web pages and are about the size of the period at the end of this sentence.

Other Analytics and Location Technologies

We use analytics software to allow us to better understand the functionality of our Services. This software records information and content regarding your use of the Services, such as how often you use the Services, the events that occur within the Services, screencasts of your interaction with the Services, and aggregated usage and performance data.

Some web browsers transmit "do-not-track" signals to websites. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals.

3. Use of Information

We generally use the information we collect to:

Provide and Improve Our Services

We may use your PII in various ways, including providing or improving the Services, troubleshooting, allowing you to interact with other users, and customizing the content you see. We may also use your information to adapt the Services to your needs, to research the effectiveness of our Services, and to develop new Services or functionality.

Communicate With You

We also use your PII to communicate with you, including about new features. For instance, we would send you an email to verify your accounts and passwords. We will also communicate with you in response to your inquiries, to provide the services you request, to manage your account, and to send you announcements or newsletters.

Other Legal Purposes

We may use your information to prevent potentially prohibited or illegal activities or otherwise in accordance with our terms of use for the Service, or for any other purposes disclosed to you at the time we collect your information or pursuant to your consent.

4. Sharing of Information

We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect:

Authorized Third-Party Vendors and Service Providers

We share your information with third-party vendors and service-providers to help us with certain services (including, as applicable, mailing information, maintaining databases, and sending out emails or push notifications). When we employ another company to perform these functions, we only provide them with the information that they need to perform their specific function.

Research and Business Partners

Banjo may share aggregated research data with its affiliates, agents and business partners, but this type of aggregate information does not identify you personally. Banjo may also disclose aggregated user statistics and performance data about our Services in order to describe our Services to current and prospective business partners and customers.

Business Transfers

From time to time we may purchase a business or one or more of our businesses may be sold, and your PII may be transferred as a part of the purchase or sale. You will be notified via email and/or prominent notice on our Services of any change in ownership or uses of your PII, as well as any choices you may have regarding your PII.

Other Legal Purposes

We will need to disclose PII in the following instances: if ever required by law or when disclosure is necessary to comply with a court order or subpoena, or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, investigate fraud, or respond to a government request; to enforce our terms of use relating to the Services; to protect the safety or security of you and others; or to protect the safety and security of the Services, us, or third parties, including the safety and security of property that belongs to us or third parties.

We may also share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.

5. Your Choices

You may opt-out from receiving notices and other newsletters from us by following the unsubscribe link located at the bottom of each communication. You may also be able to disable cookies and other tracking technologies as described in the "Cookies, Pixel Tags, and Other Tracking Technologies" section above. Please note that you may need to take additional steps to refuse or disable Local Shared Objects and similar technologies. For example, Local Shared Objects can be controlled through the instructions on Adobe’s Settings Manager page. If you choose to refuse, disable, or delete these technologies, some of the functionality of the Services may no longer be available to you.

To keep your PII accurate, current, complete, and to delete inaccuracies please contact us as specified below or login to your account to update your information. We will take reasonable steps to update or correct PII in our possession that you have previously submitted via the Services.

California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of PII to third parties for their direct marketing purposes in the preceding calendar year. We do not share PII with third parties for their own direct marketing purposes.

6. International Users

The Services are designed for and targeted to U.S. audiences and are governed by and operated in accordance with the laws of the United States, which may not provide the same level of protection as the laws in your jurisdiction. By using the Services and providing us with information, you understand and agree that your information may be transferred to and stored on servers located in the United States and, to the extent you are a resident of a country other than the United States, that you consent to the transfer of such data to the United States for processing by us in accordance with this Privacy Policy.

7. Children’s Information

The Services are not directed toward, nor designed to be used by, children. Accordingly, Banjo does not knowingly collect PII from children under thirteen years of age, unless permitted by law. If we learn that a child under the age of thirteen has provided PII to Banjo through the Services, we will delete it in accordance with applicable law.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you here or, if applicable, by email (sent to the email address specified in your account) prior to the change becoming effective. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, you can email us at: privacy@teambanjo.com.

Last updated: May 1, 2019